Frequently Asked Questions (FAQ)

 

Q: Why Do I Need a Home Inventory ?

A: There are many advantages to having a thorough home inventory. According to the Insurance Information Institute (iii), "Having an up-to-date home inventory will help you get your insurance claim settled faster, verify losses for your income tax return and help you purchase the correct amount of insurance." Ask your insurance agent or financial planner and they are sure to recommend a home inventory. Like insurance, a home inventory will protect you in a time of need, after a fire, theft or disaster. With SafeBox™ you can immediately submit your claim and focus your time and energy on other important matters. And at a time when speed counts, your claim can be expedited, your settlement ...the maximum available! Going through the claims process without proper documentation will almost guarantee delays, frustration and in the end, a strong possibility that you'll receive a significantly less settlement than you should. Perhaps, tens of thousands less!

In addition, a SafeBox™ Home Inventory can be critical in identify your stolen property. In many cases the police recover stolen property but are unable to return it to the owner because the owner lacks proof of ownership. Your stolen property could be placed on a national data base. Recovering your stolen property could be as easy as providing the police the serial number of the items stolen.

A complete home inventory can be of great value for estate planning, as well as documenting possessions being placed in storage or prior to a move. Owners of vacation homes find SafeBox™ Home Inventory an invaluable tool as well.

 

Q: What is the Difference Between a SafeBox™ Home Inventory and Doing it Myself ?

A: SafeBox™ is an independent / third party company. We are professionals equipped with the latest in technology. We completely understand the home inventory process and can provide our service in a fraction of the time and money it would take the homeowner. Our process incorporates three levels of detail; video, photographs and itemized reporting, insuring our client that nothing will be missed.

A SafeBox™ Home Inventory provides three additional steps missed by most homeowners who have done their own home inventory.

1.) Your completed inventory is stored at two separate locations in a fireproof safe. A home inventory will do the homeowner no good if it is stolen or destroyed in the same incident that befalls the homeowner's possessions. With SafeBox™ you will always have an available copy.

2.) Your insurance settlement will help you replace your home and possessions. What about your difficult to replace or irreplaceable documents? SafeBox™ will protect those documents and provide copies should you ever need them. For more information see the below question - "What is SafeDoc™?".

3.) Once you've been "Boxed", your home inventory can be easily updated for years into the future. SafeBox™ will contact you once a year and provide three easy ways to update your home inventory file either by phone, mail or email. This service is included in the $45 subscription fee. Through SafeBox™ your home inventory will always be safe, secure and current!

 

Q: Can SafeBox™ Help Me Do My Own Home Inventory ?

A: We are always happy to hear that some homeowners have completed a thorough home inventory on their own. We also understand the time and detail involved in this daunting task. What many homeowners intend to do, often never gets done when it comes to home inventory. Our company mission is to "BOX THE NATION!" With 69 million homes in the U.S., we'll need your help!

The experts at SafeBox™ can assist you with the process of conducting your own home inventory. We can save you time, money and insure that your home inventory is complete. Our consultation fee of $29.95 will provide you all the tools necessary to conduct a thorough and efficient home inventory. All you need is the camera. A $45.00 annual subscription fee will keep your records safe in two secure, fireproof locations. They'll be available when you need them. Also included in the service are annual updates to your file as well as the SafeDoc™ retrieval service.

Contact SafeBox™ Toll Free at 888.55.Box.It (888.552.6948) or email us at: service@safeboxit.com for further information or to purchase this service.

 

Q: I'm not Comfortable with a Stranger Entering my Home and Having Access to My Personal Information. How Do I know if I can Trust Her ?

A: Numerous times a year we all grant strangers access to our homes. It's a risk we take for the betterment and upkeep of our home. Some of those strangers include housekeepers, repairmen, and carpet installers to name a few. SafeBox™ recognizes your concerns. We would never send a total stranger into your home. When you schedule your home inventory, SafeBox™ will provide you with a photo and bio of your specialist. You'll know ahead of time who to look for. There are no surprises. By reading the specialist bio, you'll get a better understanding of the individual who will be visiting your home. We go to great lengths to hire upstanding individuals in the community who are involved with the local chamber of commerce and volunteer for charitable events and causes.

Once your SafeBox™ specialist encrypts your files and places them on a DVD, your files are AUTOMATICALLY DELETED from the specialist's computer. Your SafeBox™ specialist leaves you with your DVD record. You simply insert the DVD's into a pre-addressed, postage paid, "Safe Box" mailer. It is sent directly to SafeBox™. Your SafeBox™ specialist leaves your home with zero information. All photographs, video, inventory reports and encrypted documents are left with the client.

Our specialist are professionally trained, insured, bonded and have had extensive criminal background checks performed. Some of the SafeBox™ clients of note include insurance agents, business executives, a judge and vacation homeowners.

 

Q: Do I Need to Have SafeBox™ Do this Every Year ?

A: Once you've been "Boxed", SafeBox™ will help you keep your inventory current for years to come. It's easy and quick. You won't need a SafeBox™ specialist to return. For clients who elect not to update their file, we recommend a new home inventory be performed once every three to five years.

 

Q: What is SafeDoc™ ?

A: SafeDoc™ is our innovative, important document protection and retrieval service. With SafeDoc™ you'll have the ability to recreate all of your important, hard to replace and irreplaceable documents. When your SafeBox™ specialist performs the home inventory, she will also scan up to 100 pages of your important documents. These papers could be birth and stock certificates, wills and trusts, insurance documents, tax returns, appraisals and papers of significance that could be difficult or impossible to replace if lost, destroyed or suffer degradation over time.

SafeBox™ uses a "batch scanning method". Your papers are grouped by category and automatically scanned in seconds, limiting the contact by your SafeBox™ specialist. Once your papers are scanned, they are immediately encrypted. They cannot be de-encrypted by your SafeBox™ specialist. Only the owners of SafeBox™ can de-encrypt your files upon your request. After the encryption process your files are place on a DVD and mailed directly to SafeBox™. The specialist's computer is programmed to DELETE all files once the process is complete.

If for any reason you require a copy of one or all of your SafeDoc™ documents simply dial us Toll Free at 888.55.Box.It. (888.552.6948) You'll need to provide us your client #, PIN # and the answer to your security question. Information will be released to the registered owner only.

 

Q: What about Security and Confidentiality ?

A: Your inventory record, files, photographs and video will never have your name or address attached. We ensure your confidentiality by referencing your records with a unique Client #. This way, if for any reason your inventory record is ever lost or stolen, your privacy is protected.

When requesting information, every SafeBox™ client is required to provide their Client # , PIN and the answer to their security question. Information will be released to the registered owner only.

No one will ever be able to hack into your SafeBox™ files. Your records never touch the Internet and are stored in two separate and secure locations inside a fireproof safe.

.